FAQ

FAQ

FAQ

How to start customization?

Contact our sales → provide requirements → solution design → quotation confirmation → contract & production → delivery & acceptance.

What after-sales service is included?

Installation guidance, commissioning support, warranty, spare parts supply and lifetime technical support.

How long is the quotation valid?

Normally 15–30 days, subject to changes of raw material prices.

Do you provide on-site service?

We offer on-site measurement and guidance for domestic projects. For overseas projects, we provide remote technical support and installation guidance.

Can you provide international certifications?

Yes. We support CE, EN 1090, DNV 2.7‑1, UL, ISO, IEC, GB and other international standards.

Do you accept small‑batch orders?

Yes. We focus on small & medium‑batch, high‑end customized projects, with a minimum order of 1 unit.

What is the typical lead time for customized products?

Standard customization: 25–40 days. Complex integrated systems: 45–60 days, depending on configuration and quantity.

Can we customize without drawings?

Yes. We provide free solution design, structural, electrical, thermal management and fire protection design based on your requirements.

What types of containers can you customize?

We customize energy storage containers, power equipment units, environmental protection systems, offshore containers, modular buildings, industrial integrated units, hazardous material protection containers, and other special integrated equipment.

What information is required for customization?

Dimensions, application, internal equipment/layout, environmental requirements (temperature, corrosion resistance, explosion protection), electrical system, certification standards, delivery location and lead time.

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